Privacy Policy

We may collect the following categories of information:

We use the information we collect to:

• Fulfil and deliver your reading orders.
• Communicate with you about your order status, questions, or follow-up guidance.
• Send occasional newsletters or lunar insights if you have opted in (you may unsubscribe at any time).
• Improve the website experience by analysing aggregate, anonymous usage data.
• Comply with legal obligations and resolve disputes.
• Prevent fraud and ensure the security of our services.

We will never sell, rent, or trade your personal information to third parties for their marketing purposes.

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases:

• Contract Performance: Processing necessary to fulfil your reading order.
• Legitimate Interests: Site analytics and fraud prevention, where our interests are not overridden by your rights.
• Consent: Newsletter subscriptions and non-essential cookies — you may withdraw consent at any time.
• Legal Obligation: Where required by applicable law.

We work with trusted third-party providers who may process data on our behalf:

• Etsy: Order management, payment processing, and shop operations.
• Google Analytics: Anonymous website traffic analysis. Data collected is aggregated and does not personally identify you. You can opt out via the Google Analytics Opt-out Browser Add-on.
• Vercel: Website hosting. Vercel may log request metadata (IP addresses, headers) for operational purposes.

Each of these providers has their own privacy policy and is required to protect your data in accordance with applicable law.

Our website uses the following types of cookies:

• Essential Cookies: Required for basic site functionality (e.g., navigation). These cannot be disabled.
• Analytics Cookies: Used by Google Analytics to collect anonymous usage statistics. These are only set if you have not opted out.

You can control or delete cookies through your browser settings. Note that disabling certain cookies may affect your experience on the site.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:

• Order & Reading Data: Retained for up to 3 years to handle any disputes or follow-up questions.
• Newsletter Data: Retained until you unsubscribe.
• Analytics Data: Retained per Google Analytics default settings (26 months).

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Erasure:Request deletion of your personal data ("right to be forgotten"), subject to legal obligations.
• Restriction: Request that we limit how we process your data.
• Portability: Receive your data in a structured, commonly used format.
• Objection: Object to processing based on legitimate interests.
• Withdraw Consent: Withdraw consent at any time for consent-based processing (e.g., newsletters).

To exercise any of these rights, please contact us at legal@zenithalign.com. We will respond within 30 days.

If you are in the EEA/UK and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection authority.

If you are a California resident, you have the right to:

• Know what personal information is collected, used, shared, or sold.
• Opt out of the sale of personal information. We do not sell personal information.
• Request deletion of personal information collected.
• Not be discriminated against for exercising these rights.

To submit a request, email legal@zenithalign.com.

Our services are intended for users aged 18 and older. We do not knowingly collect personal information from minors under 18. If you believe a child has provided us with personal data, please contact us immediately and we will delete it promptly.

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure. However, no internet transmission or electronic storage is 100% secure. We encourage you to use strong passwords and to contact us immediately if you suspect any unauthorised use of your information.

Your information may be transferred to and processed in countries other than your own (including the United States), where data protection laws may differ. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses to ensure your data is protected.

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" at the top of this page. We encourage you to review this policy periodically. Continued use of the website after changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

ZenithAlign
Email: legal@zenithalign.com